JOB DESCRIPTION: MONROE GOLF CLUB

Job Title: Private Event Manager

Reports To

Executive Chef/Director of Food and Beverage

Job Summary

Coordinate and supervise the execution of all special events, banquet and club functions. Ensure that member/client expectations are exceeded and that functions run smoothly, efficiently and profitably.

Activities & Responsibilities

o Promote, work, and act in a manner consistent with the mission of Monroe Golf Club: [Warm, Friendly, Service of the highest level]

o Communicate with member/client to determine objectives and requirements for events such as meetings, special events, weddings and banquets.

o Works with F&B administrative assistant to document details and arrangements with clients/members on BEO’s.

o Obtain all specifications and pertinent information concerning the event, including but not limited to: number attending, schedule of events and menu.

o Regularly review upcoming events BEO’s and have a thorough understanding of all requirements for upcoming scheduled events.

o Assist in coordination of services for events, such as room set up, facilities, signage, displays, special needs requirements, and menu printing.

o Assist in obtaining equipment and supplies needed for each event, ensuring that they meet expectations and business demands.

o Communicate with kitchen staff before, during and after each event to coordinate details of each event.

o Inspect event room prior to the start of each function (room setup, menu, service staff, etc.) to be sure it conforms to club standards as set forth by the Director of Food and Beverage.

o Maintain historical records of events for future planning.

o Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of customers, and resolution of any problems that arise.

o Continually observe, direct and assist banquet staff where necessary throughout each event.

o Ensure that all details as per the BEO are performed.

o Train, supervise, and make pertinent decisions necessary for all special events staff.

o Work with Food and Beverage Manager to post weekly schedules to ensure sufficient and appropriate skill levels of staff.

o Provide special events staff with a copy of each BEO to gain a thorough understanding of specifications prior to the function.

o Continually strive to develop your staff in all areas of professional service as outlined by the Director of Food and Beverage.

o Prepare all required paperwork, including billing and schedules in an organized and timely manner.

o Prepare and complete accurate bills to the member/client at the completion of the function and provide accurate information to accounting.

o Coordinate and supervise breakdown and cleanup after each event.

o Ensure equipment and supply items are returned to storage areas.

o Conduct post-event evaluations to determine how future events could be improved.

o Greet members/guests prior to the start of each function and be present throughout the event to assist where needed.

o Attend all scheduled employee meetings and offer suggestions for improvement.

o Coordinate with and assist fellow employees to meet member needs and support the operation of the club.

o Work as a team player willing to fill in where needed as required by the Director of Food and Beverage

Tools & Technology (examples in parentheses)

o Multimedia projectors

o Notebook computers

o Overhead projectors

o Personal computers

o Point of Sales and Catering Systems

o Electronic mail software (Microsoft Outlook)

o Internet browser software

o Office suite software (Microsoft Office)

o Presentation software (Microsoft PowerPoint)

o Spreadsheet software (Microsoft Excel)

o Word processing software (Microsoft Word)

Minimum Qualifications

o Ability to train, coach and lead a team of service professionals

o Ability to communicate efficiently with a professional demeanor

o Extensive knowledge of service and the art of customer service

o Able to work in a standing position for long periods of time

o Able to reach, bend, stoop and frequently lift up to 50 pounds

o Ability to work well within a team environment under varying degrees of stress

o Qualified Candidates should possess no less than 5-10 years experience in successful event planning and execution , preferably in a private club or upscale hospitality setting

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evenings as needed
• Extended hours
• Holidays
• Morning shift
• Nights as needed
• Weekends as needed

Work Location: In person